D2L Knowledge

The Minnesota State system office offers a Knowledge Base for D2L Brightspace users, including students, faculty, trainers, campus site admins, and other technical support staff.  The Minnesota State Learning Technologies Team provides a variety of Knowledge Articles, including: commonly asked questions, how-to processes, and best practices within D2L Brightspace.  The Knowledge Base is searchable within SharePoint, providing users with on-demand resources available any time of day.

Help Articles for Minnesota State Faculty, Staff, & Enrolled Students

The Minnesota State D2L Knowledge Base is available to faculty, staff, and enrolled students at all Minnesota State schools.  The D2L Knowledge Base is available at the D2L Support SharePoint site (https://mnscu.sharepoint.com/sites/D2Lsupport).

The D2L Support SharePoint site uses the following login credentials:  

  • Students:  Use YourStarID@go.minnstate.edu as your username and your StarID password.
  • Faculty, Trainers, Admins, and Campus Staff:  Use YourStarID@minnstate.edu as your username and your StarID password.

View PDF for login instructions.

Help Articles for Others

For users who do not have StarID credentials, you can view the relevant Knowledge Articles below.  

Questions? 
If you have any questions, please contact the Minnesota State Learning Technologies team.

Where are my courses in D2L Brightspace?

Once you have logged in to D2L Brightspace, you can access your course from the Course Selector or My Courses widget.

What's the Course Selector / "Waffle"?

While in D2L Brightspace, at the top of the page, you will see the Course Selector or “Waffle” as it is often referred to. Clicking on this icon will show you a list of your open courses. You can click the thumbtack icon next to a course to pin it to the top for quicker access. Use the waffle to quickly jump between courses.

Where can I view my list of courses?

While in D2L Brightspace, the My Courses widget will show you images of all your courses. Click on an image to access the course.

Why is my course grayed out?  It won’t open when I click on it.

If a course has not started yet or has already ended, the image will be grayscale.  The course may list a date, such as “Starts August 13” or “Course Ended May 8”.