D2L Knowledge
Help Articles for Minnesota State Faculty, Staff, & Enrolled Students
The Minnesota State Learning Technologies team offers the D2L Support site for our D2L community. The Minnesota State D2L Support site is available to faculty, staff, and enrolled students at all Minnesota State schools. A variety of help documents (knowledge articles) are available including: commonly asked questions, how-to instructions, and best practices using D2L Brightspace for teaching and learning. The knowledge articles are searchable within Microsoft SharePoint, providing individuals with on-demand availability.
Use the following username format to log into the D2L Support SharePoint site:
- Students: Use your StarID@go.minnstate.edu as your username and your StarID password.
- Faculty and Staff: Use your StarID@minnstate.edu as your username and your StarID password.
- Check out the PDF for how to login instructions.
Help Articles for Others
For individuals who do not have StarID credentials, access the relevant Knowledge Articles at our D2L Knowledge public web page. Questions?
If you have questions, please contact the Minnesota State Learning Technologies team.
Where do I find my school's D2L Brightspace site?
You can access D2L Brightspace from a link on your school’s website, or navigate to the Minnesota State website and select your school’s specific D2L Brightspace login.
How do log in to D2L Brightspace?
All schools use StarID credentials to log in to D2L Brightspace. Your school's help desk or IT staff is able to help you log in with your StarID, even if the StarID password has expired or you have forgotten it. If you have forgotten your StarID password or need to reset your password, navigate to the StarID Self Service site (https://starid.minnstate.edu) for help.
Where are my courses in D2L Brightspace?
Once you have logged in to D2L Brightspace, you can access your course from the Course Selector or My Courses widget.
What's the Course Selector / "Waffle"?
While in D2L Brightspace, at the top of the page, you will see the Course Selector or “Waffle” as it is often referred to. Clicking on this icon will show you a list of your open courses. You can click the thumbtack icon next to a course to pin it to the top for quicker access. Use the waffle to quickly jump between courses.
Where can I view my list of courses?
While in D2L Brightspace, the My Courses widget will show you images of all your courses. Click on an image to access the course.
Why is my course grayed out? It won’t open when I click on it.
If a course has not started yet or has already ended, the image will be grayscale. The course may list a date, such as “Starts August 13” or “Course Ended May 8”.